We are hearing more stories about marketing agencies that are hiding behind the contract the client signed with them as a defence for failed delivery of promises.
We don’t believe in contracts with our clients. Relationships are far more valuable and tend to outlast any contract in any event. In these times where cost control is important in each of our own businesses, an agency needs to blend commercialism with pragmatism in the event of a dispute with a client.
In the end, how you choose to resolve any dispute arising will reflect the values of your business. In this short video clip, we try and explain our values and how we view client relationships.
If this a way of doing business that appeals and you need access to high calibre outsourced marketing, contact us.